Ignore the 1-star review. The reviewer is someone that can either never be pleased or is leaving that review maliciously, and their review is in no way reflective of the true quality of this business. Carlisle Motors is a quality shop with a knowledgeable, friendly and attentive staff, fair prices, and no pressure to buy nor pushing of unneeded services. They will always offer you a quote up front before doing the work, and with full transparency. You will never feel ripped-off or cheated. As a quality mechanic, they will recommend repairs you should make, and will be honest about why you need them; but you won't feel pressured into buying services you don't need, and they won't up-sell you. The work is done in a timely manner, and the waiting room is comfy with an immediate private restroom. Carlisle is a quality place you can trust. It's very rare in this world to have a mechanic you can call "your car guy". To me, that's Dana. He, and his shop, is world class.